FAQs

What is Clicktra?

Clicktra is India’s first-of-its-kind indoor family entertainment center, with a wide range of fun-packed activities and attractions for people of all ages.

What are the opening hours of Clicktra?

Clicktra is open from 11 am to 10 pm every day.

Do I need to pay for the entrance to Clicktra?

No, you do not need to pay for the entrance to Clicktra. However all the attractions inside are pay per use.

Is there an age limit to enter Clicktra?

No, there is no age limit to enter Clicktra. It is designed to offer fun activities for people of all ages.

Can I book tickets in advance for Clicktra?

No, you cannot book tickets in advance for Clicktra. Each attraction is pay-per-use, and you can buy a card with various denominations to use the credits to pay for each attraction.

What is the Clicktra Joycard?

The Clicktra Joycard is a rechargeable card that you can use to pay for the attractions at Clicktra. It comes in various denominations and includes bonus credits.

How do I recharge/reload my Clicktra card?

You can recharge/reload your Clicktra card at the ticket counter.

Do I need to make a reservation to visit Clicktra?

No, you do not need to make a reservation to visit Clicktra.

Are there restrooms available at Clicktra?

Yes, there are restrooms available at Clicktra for visitors to use.

Are there any time limits for attraction at Clicktra?

Yes, there are time limits for certain attractions to ensure that everyone gets a chance to enjoy them.

Is there a limit on the number of people allowed per attraction?

Yes, there may be a limit on the number of people allowed per attraction for safety reasons.

How do I pay for the attractions at Clicktra?

You have to buy a card of various denominations which also comes with bonus credits and use these credits to pay per use.

Is Clicktra wheelchair accessible?

Yes, Clicktra is wheelchair accessible.

Is Clicktra open on holidays?

Yes, Clicktra is open on holidays. Please check our website or social media pages for any special hours or closures.

What should I do if I lose my Clicktra card?

Please contact our team immediately if you lose your Clicktra card. We can block the lost card and issue a new one.

Are there any safety guidelines for the attractions at Clicktra?

Yes, there are safety guidelines for some attractions, and staff will explain them to you before participating.

Is parking available at Clicktra?

Yes, Clicktra has parking available at the mall.

Can I bring my own camera to Clicktra?

Yes, you are encouraged to bring your own camera to Clicktra to take pictures of the attractions.

Can I bring my own food and drinks to Clicktra?

No, outside food and drinks are not allowed at Clicktra.

Is there a limit to the number of credits I can load on my Clicktra card?

No, there is no limit to the number of credits you can load on your Clicktra card.

Is there a dress code for Clicktra?

There is no specific dress code for Clicktra. However, it is recommended to wear smart comfortable clothes and shoes to enjoy the activities.

Are there any medical restrictions for the attractions?

Some attractions may not be suitable for people with certain medical conditions. It is recommended to consult with a doctor if you have any concerns.

Is there any storage space available at Clicktra?

Yes, storage space is available at Clicktra to store your belongings while enjoying the attractions. However, storage will be at customer’s risk and it’s encouraged to keep valuable belongings with you at all times.

Are all the attractions at Clicktra pay per use?

Yes, each attraction is pay per use.

Can I get a refund for unused credits on my card?

No, there are no refunds for unused credits on the card. However, you can use the remaining credits on your next visit to Clicktra.

Is there an expiration date for the loaded credits in the card itself?

Yes there is a time limit to use the credits on the card. All credits shall expire after 1 year of loading. However you can use them whenever you want, till the expiry date.

Can I use my card at other locations besides Clicktra?

No, the card is only valid at Clicktra and cannot be used at any other locations.

Can I use my Clicktra card for multiple visits?

Yes, you can use your Clicktra card for multiple visits until the credits are used up.

Are there any discounts or special offers available at Clicktra?

Yes, we offer various discounts and special offers from time to time. Please check our website or social media pages for the latest information.

Is Clicktra suitable for children?

Yes, Clicktra is suitable for of all ages. We have activities and attractions that are suitable from younger children to Adults.

What are the denominations available for the cards at Clicktra?

The denominations available for the cards at Clicktra may vary. Please check our website or with our staff for the available denominations. The cost of the card varies depending on the denomination. Each card also comes with bonus credits, so the cost per credit is lower for larger denominations.

Are there any age or height restrictions for any of the activities at Clicktra?

Yes, some of the activities at Clicktra may have age or height restrictions for safety reasons. Please check the specific attraction’s requirements before participating.

Can I host a birthday party or other event at Clicktra?

Yes, we offer party packages and event hosting services. Please contact us for more information and to book your event.

Can I share my card with someone else?

Yes, you can share your card with someone else, but you will both be using the same credits on the card.

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